I guess I don't travel enough to understand the lack of courteous staff. This is the 3rd weekend in a row that I have stayed at a hotel. They were in different towns, but they all had the same issue. At all 3, I checked in around 7:00 p.m., so I was the only one at the service desk ( none of them were on the phone either). Not 1 person greeted me or said I will be right with you. They all just let me stand there, and of course, nothing was said until they asked if I had a reservation! By this point, I really wanted to say, "Are you 🤬 if I didn't have a reservation I sure as 🤬wouldn't be politely standing here why you are ignoring me! If you happen to read my 4 star review for Cadillac, I mentioned "rooms that look clean" until you wipe up dripped coffee or shower water off the floor🤢 Cadillac was 🤗💯! This place, however, was 🤢. There was trash in the room trash can, it didn't pass the drip or water mishaps, and there was strange red fuzzy stuff on an all white bed and on the bathroom floor. Which wasn't on the white towels🤔 There was only a packet of coffee that said "1 packet makes 4 cups" in the room for a 1 cup coffee maker??😫 Yes, they had coffee downstairs , but I'm not fit to be downstairs at 6:00 a.m. until I have at least 1 cup of coffee and a shower 😱🤣 I would however, like to mention, just in case someone from "corporate" actually reads this🙄 I can't remember the lady's name (I was too worried about the 3 hour drive in a snow storm) that was taking care of the breakfast area was amazing!! She helped me with the coffee machine because it had a few choices that I couldn't read since I forgot my reading glasses. She even went the extra extra step to warn me about how surprisingly hot the coffee was before I burned my mouth so I could put some cold water in it. Then she was even more kind and wished me a safe drive home that was definitely in the hearing range of the check-in counter. But I guess since they didn't acknowledge me when I arrived or when I put my key card in their "key card basket " literally in front of their faces why would they say something like thank you or have a good day when I was leaving ?!

Simple, clean rooms with everything you need and a nice view of the lake out our window. Rooms are a bit small and the hotel isn't impressively luxurious or anything, but who cares. I'm not there to hang out at the hotel all day. The hot tub and pool were in working order and breakfast was adequate. Great location for accessing all the sights and activities in the area.

I stayed for two nights. The bed was comfy, the room was fairly clean, and the front desk person was informative and kind despite our extremely late check-in time. Unfortunately, the shower door was quite difficult to close fully, and the bathroom door's lock was broken. The continental breakfast that was included wasn't bad. The selection was okay. By far, the best part was the DIY waffles

This place is a crap hole. Smallest room ever-sliding door for the bathroom. Smelled like weed- way outdated. I felt claustrophobic-our bedding was dirty and we had to have housekeeping come in and change it- bed skirting is all stained- giving 1 star because I didn’t see bedbugs-so that’s a plus. walls are dirty- gross. Also got evacuated at like 9 in the morning because someone started a fire or smoked out their room- just horrible experience.

The rooms are a little outdated. Beds were very comfy. The continental breakfast was unedible. Biscuits & gravy, highly processed cold breakfast sammies to microwave & not much more. We couldn't eat it and had to spend $$ at a downtown restaurant. It's in a great location.